Consumer (BUYER) has the right to withdraw from the contract without stating any reason and without paying any penalty within 14 (fourteen) days.
The right of withdrawal period starts on the day the contract is established for service contracts; and for contracts for the delivery of goods, it starts on the day the consumer or the third party designated by the consumer receives the goods.
However, the consumer may also exercise the right of withdrawal during the period from the establishment of the contract until the delivery of the goods. In determining the withdrawal period;
- For products that consist of separate parts delivered separately, the day on which the consumer or the third party designated by the consumer receives the last product,
- For products consisting of more than one piece, the day on which the consumer or the third party designated by the consumer receives the last piece,
- For contracts for the regular delivery of goods for a certain period, the day on which the consumer or the third party designated by the consumer receives the first product is taken as the basis. You can make your withdrawal notification through the return and return option on your personal membership page on atelierbabbi.com before the withdrawal period expires. The carrier envisaged within the scope of your right of withdrawal is Yurtiçi Kargo, and the details regarding the return are explained in the return and return option on your personal membership page on atelierbabbi.com.
Consumer cannot exercise the right of withdrawal in the following contracts:
- Contracts for goods or services whose prices are subject to fluctuations in financial markets and which are not under the control of the SELLER or provider.
- Contracts for the delivery of goods prepared in line with the consumer's requests or personal needs.
- Contracts for the delivery of perishable or expired goods.
- Contracts for the delivery of goods that are not suitable for return in terms of health and hygiene if the protective elements such as packaging, tape, seal, package have been opened after delivery.
- Contracts for the delivery of goods that are mixed with other products after delivery and cannot be separated by their nature.
- Contracts for the delivery of tangible goods presented in the physical environment, such as books, digital content, and computer consumables, provided that the packaging, tape, seal, package are opened after delivery.
- Contracts for the delivery of periodicals such as newspapers and magazines within the scope of subscription agreements.
- Contracts for the provision of services to be performed on a specific date or period, such as accommodation, goods transportation, car rental, food and beverage supply, and entertainment or recreation purposes.
- Contracts for electronic services or intangible goods delivered to the consumer instantly in electronic environment.
- Contracts for services that started to be performed with the consumer's approval before the right of withdrawal period expires.